This hotel is situated in Mid Valley City. Kuala Lumpur and Petaling Jaya are almost equidistant from this location. Kuala Lumpur is a center of business and commerce. There are also numerous cultural attractions to explore within the city. There is an express train route that runs from Kuala Lumpur International Airport to the center of the city. Private transit can provide a route to Mid Valley City.

There are several different options for rooms at this facility. Gardens Hotel & Residences provides all of them with a minibar, a coffeemaker and a safe. Each of the rooms is air conditioned and is provided with a flat-screen television. The rooms have private baths, which contain both showers and tubs.

This hotel offers its guests Italian and Japanese fare at its onsite restaurant. Gardens Hotel & Residences is also provided with a snack bar, which is next to the swimming pool. There are conferencing facilities at this hotel, as well, and they can host meetings with up to 100 attendees.